Before carrying out these steps, make sure that your domain's SRV record is correctly set up. A guide for setting up the SRV record on your domain name is available Error, link to guide #1221 not found. .

Click here for our other guides.

Configure an Exchange account on Android 4


Part 1: Email

Tap the "Email" icon.

In our example, we configure an Exchange 2013 account on a Samsung tablet running on Android 4.1.2. The process may vary slightly for other versions.

Make sure that you are connected to the internet via 3G or Wi-Fi.

Part 2: Configure the email account

Enter the Exchange 2013 account password that you set up in the Web Control Panel.

Then go to "Manual setup".

Part 3: Email account type

Select "Microsoft Exchange ActiveSync" as the account type.

Part 4: Exchange server settings

Now enter your Exchange account details.

"Domain\username": don't enter the domain - enter your full email address after the backslash (\).

Password: the Exchange 2013 account password you set up in the Web Control Panel.

"Exchange Server": enter the address of your Exchange 2013 server. In our example, the address is For Private Exchange, enter the server name you chose when you installed the software.

Make sure that the "Use secure connection" and "Accept all SSL certificates" options are ticked.

Tap "Next" to continue.

Part 5: Activate the account

A dialogue box will open asking you to confirm the privacy policy. Tap "OK" to confirm.

Part 6: Security settings

A second message will appear requesting permission to remotely control your device. Tap "OK" to confirm.

Part 7: Account options

Here you can select configuration options for the Exchange email address.

Once you have selected your options, tap "Next" to continue.

Part 8: Device administrator

A list of Android email application permissions will be displayed.

Tap "Activate" to continue.

Part 9: Finish up

You can now name your email account.

Tap "OK" to finalise the installation of your Exchange account.

Email interface

This is a preview of the mailbox interface:

To adjust your account settings, click on the icon in the top right-hand corner.

Email configuration interface

You can adjust your settings here.