Dedicated Server: DO-32

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CPU:  Intel  Xeon E3-1245v5 - 4c/8t - 3.5GHz /3.9GHz
RAM:  32GB DDR4 ECC 2133 MHz
Services included with your server
  • 500 GB of storage space

    Service available in the data center containing the server, or otherwise in the nearest data center (location is specified when the service is activated)

  • Control Panel
  • API
  • Root access to the server
  • Access via the KVM/IP graphic console
  • Anti-DDoS Pro included
Support and SLA
Network
Hardware
Operating systems

Complementary products

Load Balancing IP
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Extended backup storage
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Additional bandwidth
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NAS
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VIP Support
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Need help?

Professional support included

Customer service

Call us at 1-855-684-5463 toll free*
Monday - Friday 9:00am to 6:00pm

You can also contact us by email

Incidents

Call us at 1-855-684-5463 toll free*


Guarantees and SLA

Guaranteed availability (SLA) rate is at 99.95%. The Level 1 Guaranteed Response Time (GRT1) with no need for custom diagnostic is one hour. The Guaranteed Recovery Time (GRT2) equals GRT1+2h or 3 hours in total. The Level 2 Guaranteed Response Time (GRT1) with mandatory custom diagnostic is 12h.

Refunds

Penalty refund is established at 5% per hour of delay. The maximum penalty is established at 100% per month. The refund will be done by recrediting a percentage of the monthly unit price (before taxes) of the server based on the Guaranteed Recovery Time and tickets opened by the customer.