OVH.com provides several tools to help you track the status of your machines and automatically trigger an intervention of a technician in the datacenter.
Checking the server status
All of our customers' servers and the entire network are monitored 24/7 by the OVH.com technical teams.
OVH.com intervenes as soon as an alert is triggered (not responding to pings) to minimize the downtime of servers and network.
In case of technical problem, we reboot your server and we send you a diagnosis of the incident so you can take steps to avoid a similar failure in the future. If necessary, a technician intervenes on your server and replaces the failed hardware. If the problem comes from software, we send you a diagnosis so you can take the appropriate action.
Stay informed of the status of your server
Verifying the proper operation of your server applications