Ireland - Dublin
OVH, the leading web hosting company in France and number 1 in Europe is looking for a Technical Support Advisor for its Dublin office.
Junior Technical Support Advisor (Dutch)
To inform and help our clients via e-mail and telephone regarding our products and services.
To diagnose and fix the general and specific problems relating to their web hosting services.
Preparation of guides and translations.
You will be responsible for managing the technical interface between the subsidiary in Dublin and the head office in France.
- Good technical knowledge of Web Hosting and/or Internet access
- Knowledge of GNU/Linux environment
- HTML language, FTP, Emails...
- Good knowledge of IT
- Dutch: fluent
- English: fluent
- French: Good understanding (reading and spoken)
Higher Diploma or Degree in IT and have relevant IT experience.
Excellent communication, organisation and customer service skills are prerequisite. You must be dynamic, disciplined and take the initiative in your work.
You will also have a strong ability to listen in order to find solutions plus show leadership in conveying the spirit of the OVH organisation. You must be able to meet (and/or exceed) agreed targets (quantitative and qualitative).
Are you interested in this offer? Please send your CV + Covering Letter to firstname.lastname@example.org